Website Accessibility Policy

Our Commitment to Accessibility

Spencer Restoration Services is committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C). We believe that all visitors deserve equal access to information about our services, and we continuously work to improve the accessibility of our digital presence.

What WCAG 2.1 AA Means

WCAG 2.1 AA is an internationally recognized standard for web accessibility. Conformance with this standard means our website is designed to be:

• Perceivable — Information and user interface components are presentable to users in ways they can perceive, including through screen readers and other assistive technologies
• Operable — User interface components and navigation are operable via keyboard and other input methods
• Understandable — Information and the operation of the user interface are understandable to a wide range of users
• Robust — Content can be reliably interpreted by a wide variety of user agents, including assistive technologies

Ongoing Efforts

We take the following steps to maintain and improve accessibility on our website:

• Providing text alternatives for non-text content, including images and icons
• Ensuring sufficient color contrast between text and background elements
• Designing all interactive elements to be fully keyboard-navigable
• Using semantic HTML to support screen readers and other assistive technologies
• Avoiding content that flashes more than three times per second to reduce seizure risk
• Providing clear and consistent navigation throughout the site
• Regularly reviewing and testing our website for accessibility issues

Known Limitations

While we strive for full WCAG 2.1 AA compliance, some older content or third-party integrations may not yet fully meet all guidelines. We are actively working to identify and remediate any gaps. If you encounter a barrier, please let us know so we can address it promptly.

How to Report an Accessibility Issue

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content or using any feature of our site, please contact us so we can assist you and work to resolve the issue:

• Email: [email protected] — please use the subject line "Accessibility Issue"
• Describe the specific page or feature you were trying to access and the nature of the barrier you encountered
• Include the assistive technology or browser you were using, if known

We aim to respond to accessibility feedback within 5 business days and to provide an accessible alternative or resolve the issue within a reasonable timeframe.

Third-Party Content

Our website may include content or tools provided by third parties (such as maps, embedded videos, or social media widgets). While we encourage our partners to meet accessibility standards, we cannot guarantee the accessibility of all third-party content. If you encounter an issue with third-party content on our site, please contact us and we will do our best to provide an accessible alternative.

Contact Us

Spencer Restoration Services
Indiana, United States

Email: [email protected]