We bring certified expertise, genuine care, and round-the-clock availability to every project — because your property and your reputation deserve nothing less.
Call or Text: (317) 617-2924Our Foundation
Built on a foundation of integrity, quality, and exceptional customer service, we approach every project with professionalism, accountability, and a commitment to doing the job right.
We offer highly responsive scheduling and flexible payment options tailored to your operational needs, with the ability to work around your schedule on a 24/7 basis.
Our pricing is straightforward and transparent, and all services are backed by a 100% satisfaction guarantee.
Our Commitment
From certifications to customer care, here's what sets us apart from the competition.
Our team holds industry-leading IICRC® certifications, ensuring every job meets the highest professional standards for cleaning and restoration.
We work directly with your insurance provider to streamline the claims process, reducing stress and out-of-pocket costs for you.
Disasters don't wait for business hours. Our team is on call around the clock, 365 days a year, ready to respond when you need us most.
We come to your property to assess the job firsthand — no guesswork, no hidden fees. You get a clear, honest estimate before any work begins.
Spencer Restoration is a certified WOSB (Women-Owned Small Business), bringing a personal commitment to integrity and community to every project.
Based in Indianapolis, we serve clients throughout Indiana and the surrounding Midwest region — from hotels and event centers to commercial properties.
We're proud to hold an EcoVadis Bronze sustainability rating, reflecting our commitment to responsible, environmentally conscious business practices.
Spencer Restoration is registered with SAM®.GOV, making us a qualified vendor for government and institutional contracts.
Client Testimonials
Don't just take our word for it — here's what our clients say about working with Spencer Restoration Services.
September 4, 2026
"I've worked with Princess Spencer and Spencer Restoration Services for eight years across multiple properties, and she consistently sets the standard for what a service partner should be. Most recently, she led a deep clean at the Brown Hotel, including the painstaking restoration of our 103-year-old crystal chandeliers — a job that required real skill, patience, and respect for the history of the piece. What sets her apart is her attention to detail. Nothing gets overlooked, and she treats every project like it matters, whether it's a routine job or something as delicate as century-old crystal. Beyond the quality of her work, she's a genuinely caring business partner — someone I trust completely and would recommend without hesitation. Eight years in, she's still our first call."
John Demling
General Manager
Brown Hotel, Louisville, Kentucky
August 5, 2026
"Working with Spencer Restoration Services is a wonderful experience. Princess and her team offer excellent and consistent service with a true passion and goal of leaving any space they touch clean and sparkling. I know that when something comes up at the hotel, I can count on them to take care of the issue in a timely and professional manner. I trust Spencer Restoration Services with all projects at Hotel Carmichael big or small!"
Kyle Wylie
Director of Rooms
Hotel Carmichael, Carmel, Indiana
July 23, 2026
"Very quick response, very thorough, very professional and great to work with from the owner down to the techs."
Travis R.
Bigelow, AR
July 22, 2026
"Over the past five years, I have had the pleasure of working with Princess, and I can confidently say she has been an outstanding partner for our hotel. Princess has consistently delivered exceptional service, whether it's deep cleaning guest room and public space carpets, restoring tile floors, thoroughly cleaning our PTAC units, or tackling our Bistro kitchen with incredible attention to detail. The quality of her work is always impressive, and she takes great pride in ensuring every project is completed to the highest standard. What truly sets Princess apart is her reliability and responsiveness. On several occasions, we've needed emergency cleaning services, and she responded quickly, arrived promptly, and completed the work efficiently with minimal disruption to our operations. That level of dependability is invaluable in the hospitality industry. Because of the outstanding service she provides, I have confidently referred Princess to several of our sister hotels, and the feedback has been equally positive. She has earned my trust through her professionalism, quality workmanship, and commitment to customer satisfaction. I highly recommend Princess to anyone looking for a dependable, detail-oriented cleaning professional. We look forward to continuing our partnership for many years to come, and she will remain our first choice for all of our specialty cleaning needs."
Lee VanHorn
Assistant General Manager
Courtyard by Marriott Bloomington
July 20, 2026
"I first started working with Princess about seven years ago at the Sheraton, and I've continued to use her services at my other hotel ever since. That alone speaks of the confidence I have in her and the quality of her work. Princess has an outstanding work ethic, a great personality, and is incredibly dependable. She communicates exceptionally well, is always on time, and consistently completes every project by the agreed-upon deadline and at the price we discussed. Her work is always professional, and she takes pride in doing the job right. Finding someone this reliable and easy to work with is rare. I highly recommend Princess to anyone looking for honest, high-quality work. You truly couldn't ask for anyone better."
Rob Christie
General Manager
Courtyard by Marriott, Bloomington, Indiana
July 9, 2026
"Spencer Restoration has been a game changer for my business operations. I had considered selling my AirBnb's, but then I found Princess with Spencer Restoration. Attention to detail is an understatement. The most dependable cleaning company I have had in my 6 years of property management. We have had guests smoke cigarettes and completely destroy our units, and Spencer Restoration meticulously works to bring them back to life. I couldn't be happier to have Spencer Restoration on my team and would recommend them to anyone!"
Madeline
Morning Bloom Realty
July 2, 2026
"As a realtor and investor, I have used Spencer Restoration for various cleaning services. They really can do it all! Since meeting them we have done rental turnover cleans, new listing cleans, post construction cleans, unit trash outs, and restoring a cat/hoarder apartment unit. I didn't think there was any saving that place, but their team made short work of getting all the carpet and trim out and getting it spick and span. Odor removal took a few days, but they got it done. I'm impressed!! I would highly recommend any realtor or investor have Spencer Restoration as a part of their team!"
Alexander Moore
Residential Income Real Estate Broker
Full Canopy Real Estate
May 9, 2025
"Our experience working with Princess Spencer this week was fantastic! Princess and her team were friendly, flexible, easy to work with and hard-working. We have worked with Princess for several years and this crew was one of the best! It is experiences like this that have us continuing to call her for our carpet cleaning needs. We look forward to seeing them again next year!"
Candice Denzinger
General Manager
Staybridge Suites Columbus-Polaris
April 2025
"We appreciate you! I heard nothing but the best feedback about you and your team. Travel safely and enjoy some well-deserved time off!"
Barbara Cote
Lodge General Manager
The Lodge at Glacier Bay National Park, Gustavus, Alaska
March 2025
"The crew was very communicative and did an excellent job. We had a few pieces of furniture with severe stains that they needed to go back over and reclean. They were very responsive, they listened to us and they took our feedback with haste and corrected the furniture. Everyone was respectful, great attitudes and very kind to my team and guests — that goes a long way with me. The crew did an excellent job and I wanted to extend that to you. As I am sure you are aware, we hear all the negatives, but never any good; let's share the good when we can!"
Randi Londer
General Manager
Staybridge Suites Nashville Midtown, Nashville, TN
October 2, 2024
"We at the Fairfield Inn appreciate the work your crew has done with the PTACs and the grout. They've been hard at work and have been nothing but kind to not only our staff, but also any guest interactions they have had. How the grout looks now, compared to before they came, is a night and day difference! Working with you and your crew has been awesome and I would recommend them to anybody who would need their services in a heartbeat."
Aidan Hauter
Assistant General Manager
Fairfield Inn & Suites Cincinnati Eastgate
June 26, 2024
"Princess Spencer does great work. Princess does the majority of the hotels downtown and wanted to get into the office market a little more. I don't know if Salesforce has a good floor cleaning/maintenance vendor in place, but I wanted to share who we use if not."
Tom McKneight
Business Manager
Robinson Park | Market Tower, Indianapolis, IN
Our Promise
At Spencer Restoration Services, we don't just clean — we restore confidence. Whether you're managing a hotel, an event center, or a commercial property, we understand that your space reflects your brand. That's why we treat every job with the same level of care and professionalism we'd want for our own business.
Our team shows up on time, communicates clearly, and delivers results you can see. We're not done until you're satisfied — and we back that up with free in-person estimates and transparent pricing from the start.
Certifications & Registrations




Call or text us anytime — 24/7 emergency services available.